Grow Your Career and Your Potential at CBRE

JOB SUMMARY

This role controls and implements deliverables against all allocated customer specific service level agreements. Making a direct contribution to the development and successful operation of the Critical Environment function, work with colleagues to develop and implement departmental strategy, objectives and improvement processes. This role is responsible for the day to day operation of their team within a unionized operating group, carrying out planned preventative maintenance and reactive works to building services systems within a contracted site.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ensure that planned preventative maintenance (PM) and reactive maintenance is performed on all  equipment through the operation of planned preventative maintenance systems.

Ensure accurate and comprehensive records are kept pertaining to health and safety, building compliance and quality assurance. This includes overall responsibility for Configuration Management (CM) MS Work Orders, Preventative Maintenance (PM), Configuration Management (CM), or Repairs within the agreed Service Level Agreement (SLA) timeframe. Escalate if issues cannot be resolved promptly.

Ensure that subcontractor performance meets all requirements per the Master Service Agreement (MSA.) Administer subcontractor work approvals and safe operation while repair or service is carried out on site.

Operate a permit-to-work system in accordance with CBRE's health and safety procedures and client requirements. Ensure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken -- completing safe working practices at all times.

Ensure that facility/plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times. Ensure that suitable spares are available to carry out maintenance at the site. Oversee the site's environmental conditions, using the Building Management System and/or ignition system in order to maintain acceptable internal conditions. Complete all tasks to provide for a safe work environment.

Provide Mechanical and Electrical troubleshooting support (chiller, Computer Room Air Conditioning (CRAC), Computer Room Air Handler (CRAH), Uninterruptible Power Supply (UPS), Power Distribution Unit (PDU), Static Transfer Switches (STS), etc.) Ensure that comprehensive maintenance records are completed and conduct routine quality checks accordingly.

The ability to work within large complex electrical distribution and support systems from utility through UPS and emergency power support to data floor multi path distribution networks with sufficient knowledge to produce MOPs and EOPs for these systems as they evolve and grow as well as directly oversee the implementation of these procedure during routine and critical switching requirements.

Partner with the Data Center Manager or other CBRE management to maintain and develop good relationships with account leadership.

SUPERVISORY RESPONSIBILITIES

Provide direct operational oversight to unionized staff for implementation of day to day site management, tracking of work order completion with staff as well as directly overseeing the off-routine emergency response to critical site conditions. Provides informal assistance such as technical guidance, and/or training to coworkers.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High School Diploma/GED required, Associates Degree preferred. 5-10 years of experience in mechanical or electrical engineering, preferred.

CERTIFICATES and/or LICENSES Journeyman/Electrician/HVAC license, preferred. State and local licensures, where required.

COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.

FINANCIAL KNOWLEDGE Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.

REASONING ABILITY to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.

OTHER SKILLS and/or ABILITIES

Financial skill required to assist the operating group in managing budgets, tracking capex and Opex budgets and contributing to the formulation of these budgets annually.

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.

Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or small groups of employees.

SCOPE OF RESPONSIBILITY

Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor