Agile Coach
Job ID
63106
Posted
22-Jun-2022
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology
Location(s)
Dallas - Texas - United States of America, Richardson - Texas - United States of America

JOB SUMMARY

The Agile Coach is responsible for coaching and mentoring with the overall goal of organizational transformation to agility and should be comfortable working at all levels of the organization. 

The Agile Coach is an expert in lean/agile practices and one or more knowledge domains (i.e. technical, business, organizational) while having strong skills in facilitation, mentoring, training and/or professional coaching.

Individuals in this role leverage their organizational design/development expertise to holistically assess program teams for health.  As an Agile Coach, your purview is multi-team and you strive to integrate the Agile development process at the enterprise-level.

You can quickly understand where teams are in their Agile transformation journey and can offer the right approach to support their growth; serving as a change agent/catalyst, championing innovation and driving process improvement.  You are hands-on and hyper-focused within and across teams to correct significant issues with Agile execution.  You'll partner with leadership to lead Digital & Technology (D&T) programs in support of the CBRE's strategic plans. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Helps design and implement an effective Agile transformation for the organization.
  • Guide change management by identifying potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate and address concerns.
  • Provide education, guidance, and recommendations to agile team members, architects, management, and business partners by clarifying roles and responsibilities and offering support, as necessary.
  • Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the various agile practices. Help the organization or line of business realize the benefits of agility by providing team-level agile coaching.
  • Assesses the agile maturity of the teams and organization,and coaches the team(s) and organization to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization. 
  • Establishes and guides the organization to take a holistic view of agile metrics, beyond development and delivery to customer outcomes and business impact. Maintains information radiators and team tools.
  • Serves as a subject matter expert with training and developing content on Agile, Scrum, Kanban, and other agile practices at a level accessible to beginners and dive deep for advanced topics.
  • Stays well-informed with best practices and helps with their implementation at CBRE.
  • In collaboration with D&T Leadership, manages and drives the overall Agile strategy and roadmap, and foster an environment of continuous learning and improvement.
  • "Drives the change process for both process and people (i.e. helps others understand the need for change with a bias toward action, clarifies the future state, gains buy-in, brings visibility to and celebrates the small wins, and institutes the new behaviors).
  • Performs other duties as assigned.
 

SUPERVISORY RESPONSIBILITIES

  • May provide formal supervision for 0 - 2 employees within single functional or operational area.   
  • Prepares and delivers performance appraisal for staff.
  • Recommends staff recruitment, selection, and performance management feedback to D&T Management for indirect reports and/or junior team members.
  • Mentors and coaches team members (direct and indirect) to further develop competencies.  Leads by example and models behaviors that are consistent with the company's values.

EDUCATION and EXPERIENCE

  • experience for every year of higher level education).
  • Typically possesses 8+ years of combined business and/or technology experience within an Agile environment.
  • You have 6+ years of experience collaborating effectively with creatives, engineers, and business people.
  • Entrepreneurial and a self-starter in driving co-creation for the right environment and practices.
  • Requires technical and business knowledge in multiple disciplines/processes.
  • Has strong organizational change management skills.

CERTIFICATES and/or LICENSES

  • Additional certifications: ICP-ACC, PSM 2 or A-CSM, PSPO 2 or A-CSPO, KPM 1, LESS, Safe, Scrum@Scale, or Nexus.
 

COMMUNICATION SKILLS

Ability to comprehend, analyze, and interpret the most complex business documents.  Ability to respond effectively to the most sensitive issues.   Ability to write reports, manuals, speeches and articles using distinctive style.  Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups.  Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

FINANCIAL KNOWLEDGE

Requires in-depth knowledge of financial terms and principles.  Reviews complex financial/business analysis and reports prepared by subordinates.  Ability to analyze the most complex business/financial data and develop innovative solutions.

REASONING ABILITY

Ability to comprehend, analyze, and interpret the most complex business documents.  Ability to respond effectively to the most sensitive issues.  Ability to write reports, manuals, speeches and articles using distinctive style.  Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups.  Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

OTHER SKILLS and ABILITIES

  • Advanced skills in Microsoft Office suite applications.
  • level.
  • Comfortably builds relationships with senior technical leaders, executive leadership and key business stakeholders.

SCOPE OF RESPONSIBILITY

Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results.  Responsible for setting department deadlines.  Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.



CBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

NOTE: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.