Technical Supervisor
GWS Segment
Gebäudemanagement, Ingenieurwissenschaften/Instandhaltung
Greensboro - North Carolina - United States of America

About the role

Leads a group of technicians and ensures effective scheduling, dispatching and execution of all hard services maintenance. The role is responsible for effective and efficient service delivery, maximized technician productivity and minimized customer business interruptions.

What you’ll do

  • Provides supervision and leadership of a field service team that ensures the efficient and safe maintenance of client location(s). Develops a detailed daily workforce schedule by technician crew ensuring all skills, requirements and resource availability is met. Schedule includes all planned maintenance work orders, reactive work orders and corrective work orders. Hire, train and develop maintenance staff.
  • Leads all technical training requirements including competency assessments, critical services training and scenario training exercises.
  • Communicates with client and facility occupants to ensure customer satisfaction and enhance opportunities to expand contract scope.
  • Manages/hosts the on-site activity of sub-contractors performing hard services.
  • Available on-call 24/7 to provide telephone assistance or emergency response to the facility.
  • Ensures compliance to all city, state, and federal license and certification requirements. Maintain and submit all records and documents to proper authorities for audit purposes
  • Reviews all work and assures performance in accordance with established safety procedures
  • Participates in scheduling meetings with operational partners/customer to finalize priority of work orders, optimum downtime windows, and necessary lead times.
  • Work with Productivity Coordinators and customer (if required) to determine resource availability and level the work force schedule.
  • Maintains accurate metrics on the performance of maintenance tasks and provide timely reports to the Site Manager.
  • Follows all company policies and procedures and adheres to company polices.
  • Performs other duties as needed.
  • Reasonable accommodations may be made to enable individuals with disabilities to complete the essential functions.

What you’ll need

  • Technical education with 7 plus years of related experience.
  • Demonstrated leadership and management experience
  • Knowledge and experience with EHS and regulatory requirements.
  • Knowledge and understanding of CMMS systems (demonstrated knowledge of MS Office and MS Project highly desirable).
  • Strong written and verbal communications skills.
  • Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
  • Demonstrated organizational and planning skills. Demonstrated ability to read standard blueprints, machine and process drawings. Have the ability to sketch or redline existing drawings.


A culture of respect, integrity, service, and excellence crafts our approach to every opportunity!

We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in.


  • Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
  • Internal advancement available after 6 month mark
  • Competitive Pay


  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

HINWEIS:  Eine zusätzliche Voraussetzung für diese Rolle ist die Fähigkeit zur Einhaltung von COVID-19-Gesundheits- und Sicherheitsprotokollen, einschließlich eines COVID-19-Impfnachweises und/oder strenger Tests.

Mit CBRE Global Workplace Solutions (GWS) werden die Immobilien zu einem wirksamen Faktor für die Produktivität und Leistung unserer Kundinnen und Kunden. Unser Account-Management bietet unseren Kundinnen und Kunden integrierte Immobilienlösungen. Unsere Beratungsleistung umfasst die Bereiche Advisory & Transaction Services, Capital Markets, Project Management, Valuation & Advisory Services.