Facilities Coordinator
Job-ID
144976
Publiceret
21-Nov-2023
Afregningslinje
GWS Segment
Stillingstype
Fuldtid
Interesseområder
Bygningsledelse, Engineering/Vedligeholdelse, Facilitetsstyring
Geografisk position(er)
Westford - Massachusetts - United States of America

About the role

The purpose of this position is to provide assistance to the facility management team to ensure the successful competition of client facility needs.

What you’ll do

  • Respond to client inquires and concerns. Ensure timely and quality service delivery to clients. Follows-up with clients to ensure customer satisfaction.
  • Build and assign work orders to multiple technicians, subcontractors and vendors and communicates with technicians to assist management in resolving problems.
  • Provide reports on open and closed work orders and checks status with the appropriate technician or vendor.
  • Maintain files on work orders, proposals, and department files. Build vendor files and checks accuracy on completed paperwork submitted by vendors.
  • Trains vendors on work order and billing procedures. Processes invoices and ensures accurate cost center coding.
  • Assists with the inspections on the facility campus.
  • Uses pc and/or PDA for work order system, email, ESS and training.
  • Assist with process and procedure training.
  • Other duties may be assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
 
The requirements listed below are representative of the knowledge, skill, and/or ability required.
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
EDUCATION and EXPERIENCE
High school diploma or general education degree (GED) required. Minimum of two years of related experience and/or training.
 
CERTIFICATES and/or LICENSES
None
 
COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
 
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
 
FINANCIAL KNOWLEDGE
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
 
REASONING ABILITY
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
 
OTHER SKILLS and/or ABILITIES
Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing, walking, climbing stairs and ladders and ability to lift and carry heavy loads of 50 lbs. or more.
 
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
CBRE er en arbejdsgiver med en forpligtelse til at give lige muligheder for beskæftigelse til alle kvalificerede ansøgere uanset race, hudfarve, religion, national oprindelse, køn, seksuel orientering, kønsidentitet, graviditet, alder, statsborgerskav, ægteskabstatus, handicap, veteranstatus, politisk overbevisning eller ethvert andet grundlag, der er beskyttet af gældende lovgivning.

OBS: Et yderligere krav til denne stilling er evnen til at overholde COVID-19 sundheds- og sikkerhedsprotokoller inklusiv COVID-19 vaccinationspas og/eller tests. 

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