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Technical Supervisor

Glasgow , United Kingdom

Ref#: 9677248888

Date published: 7-Aug-2020

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CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Technical Services Supervisor to join the team located in Scotland. The successful candidate will be responsible for ensuring that all Hard FM services are delivered in a confident and efficient manner at client sites across the region. 

Role Summary:
• Manage the day to day engineering maintenance across client sites using in house team and external contractors.
• Maintain all electrical and mechanical plant and services to appropriate industry standards.
• Co-ordinate and supervise all contractor hard service activities, including Risk assessments, Method statements and insuring QHSE Permitting is upheld at all times.
• Supervise specialist contractors during service visits as and when required.
• Supervise on day to day bais engineer team, ensuring standards are maintained within the team.
• Scrutinise regularly all aspects of work carried out by engineering team, and address any issues.
• Liaise with the Client, CM and Technical Ops Lead in relation to the planning and organisation of works that may affect the normal business activities of the sites.
• Maintain relationships with key Stakeholders and give regular updates with regards to ongoing site maintenance issues.
• Proficient in managing costs relating to delivery of maintenance activities at client site locations.
• Ensure that financial processes are always adhered to and attend monthly commercial reviews.
• Technical awareness of critical environments and knowledge of UPS, Chiller Plant, AHU, CHP, PDU’s, Gen Sets, Vertical transportation systems, LV & HV Distribution and switching gear etc
• Work with CM to identify replacements and obtain quotations relating to the Asset Life Cycle Management Plan
• Provide technical management reports as and when required
• Participate in emergency response escalation process as directed by CM
• Escalate urgent issues identified through to the CM & Tech Leads
• Participation within ISO14001 Audits QHSE audits/Client audits
• Support cost-effective procurement of engineering maintenance services and operate within annual engineering budgets for maintenance and repair of these services
• Responsibility for ensuring all statutory related engineering maintenance documentation/records are kept in clearly identifiable and retrievable systems
• Ensure all PPM’s are carried out to schedule on time and also ensure completion of all Client Service Requests ensuring closing and completion in line with Account SLA’s
• Liaise with CBRE GWS QHSE Manager to ensure audit compliance are always met
• Ensure all site works are carried out in line with CBRE GWS QHSE procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews
• Manage all technical training requirements including competency assessments, critical services training and scenario training exercises
• Maintain electrical and mechanical plant and services to appropriate industry standards
• Respond to customer requests in compliance with agreed service levels

Experience Required:
• Strong People Management with ability to motivate and inspire teams to work together to drive efficiencies
• Excellent facilitation, communication skills at all levels
• Self-motivated, resourceful and pro-active
• Confident decision maker
• Excellent Customer Service Delivery Skills
• PC Literate - PC and MS office skills
• Full, clean driving license
• Recognised 3rd Level Qualification in Electrical Engineering or similar
• Must have a proven track record in the overseeing the maintenance of detailed mechanical and electrical building services
• BMS Controls Experience / HVAC Experience essential
• Good technical knowledge as well as the ability to project manage and multitask
• Ability to work to a high standard against agreed timescales with limited supervision
• Experience of Quality Management Systems
• Experience and knowledge of ISO14001 would be an advantage
• Knowledge of emergency response/standby/call out activities and protocols
• IOSH or equivalent QHSE training
• Confident decision maker
• Experience of operation of UPS, Standby Power and Lifts, Boilers, HAVAC systems.
• Experience of operation of Electrical System/Switchgear/Earthing Systems of both LV & HV
• Able to meet requirements to be become a company AP for LV / HV systems.
• Operational experience of managing QHSE Systems