facebook linkedin

Technical Manager - GWS

Shatin , Hong Kong SAR

Ref#: 25649

Date published: 24-May-2019

Share with: Facebook LinkedIn Twitter Send to a friend


The Technical Manager position is a key role of leadership team responsible to mange all engineering related systems (Electrical, integration, IoT and Mechanical) including maintenance, efficiency upgrade, minor projects and lifecycle replacements. A continuous innovation and maintain the team technology knowhow update is critical.  

Facilities utilized vendor management and leverage self-performing technician workforce.  This role, from time to time, is also expected to support and provide leadership and best practices to other account disciplines such as Health & Safety, Security, Projects, etc.

The role will also take a leadership position for ensuring a joined-up delivery approach across the spectrum of services deliver:
    • Asset Care and Maintenance Program
    • Lifecycle Planning
    • Energy and Water Management
    • Innovation solution development
    • Facilities operation efficiency fine tune

  • Manage technical staff, including hiring, training, personnel development, promote collaboration
  • Analytical thinker - ability to analyse complex problems and provide simplified solutions for fast and  effective decisions 
  • Allocating work to the engineering team to tackle routine emergency works for minimizing any operation risk.
  • Monitoring the processes to ensure that technical support work is completed within a stipulated time frame
  • Carrying out random checking to the site to ensure that maintenance standards are in full compliance with established policies.
  • Assisting the management team in formulating the maintenance policy
  • Assisting the management team in arranging technical training to the engineer and other facility management staff.
  • Assisting the management team in updating of regulations and codes affecting the repair and maintenance of the client.
  • Assisting the management team in developing smart FM system, use of technology, IOT, data analytics and AI to support the client’s goal of achieving innovation and technology in facility management
  • Support the development of Reliability Based Maintenance and predictive maintenance to enhance reliability and continuous improvement.
  • Co-coordinating and liaising with management staff and the representative(s) of client, key stakeholders as well as tenants to ensure the smooth execution of any repairs and maintenance of E&M installations.
  • Working alongside with the engineers in assisting managers on the preparation of various preventive maintenance programmes and contingency plans for the client.
  • Initiating innovative ideas on Environmental Friendly and Energy Saving projects

  • Degree holder preferably in mechanical and electrical engineering or equivalent qualifications
  • Professional qualifications in facility management
  • Minimum 10 years in Facilities engineering or related discipline
  • Experience in managing Business critical environments and technical services
  • Strong customer focus and relationship building skills
  • Registered Electrical Worker (Grade A)