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Systems Manager (Procurement & Financial Systems)

Petaling Jaya , Malaysia

Ref#: 20019737

Date published: 1-Sep-2020

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  • To manage the business’ platform, support key decision makers and be the interface between the business and technology/systems.

  • Manage client onboarding and transitions by partnering with Finance & Operations team.
  • Manages Level 2/3 systems support with troubleshooting issues, liaising with other system SMEs, third-party vendor teams for performing basic system setup activities.
  • Conduct regular reviews with the business teams to identify process efficiencies, improvements and work with IT teams for implementing the same.
  • Leads & manages project implementations from business case building to implementation to closure.
  • Manage the development and testing of new or amend programs.
  • Regular data maintenance and administering change controls.
  • Manage the integration testing of Procurement systems to external systems i.e. work order systems, ERPs & any other systems. 
  • Support with demonstration and training sessions for internal site staff and clients, when required.
  • Maintain issue logs and liaise with users at all levels for resolutions.
  • System checks and accounting reconciliations.
  • Write and maintain user documentation.
  • Maintain and improve control processes over reconciliations, reporting, operational and other risks.
  • Manage key business stakeholders and be able to present to executive leadership on status of key projects. 
  • Hands-on experience in supporting and managing any Procurement and/or ERP system (preferably JDE) including issue resolutions & system integrations.
  • Experience in configuring SAAS solutions and/or procurement modules within ERP systems to meet user requirements.
  • Significant exposure to working within a Procurement/Finance organization.
  • Supervisory experience with managing a small to medium sized team. 
  • Good knowledge of IT principals – security, databases, networks, software development lifecycle etc. The candidate will need this knowledge to liaise with in-house/external IT professionals.
  • Very good knowledge of MS Office products, particularly Excel and basic querying using SQL.
  • Experience with leading and implementing automations e.g. RPA or others is preferred.
  • Good communication & presentation skills, both written and verbal and be able to communicate effectively with stakeholders from all levels in the organization.