CBRE are looking for an exceptional Senior Surveyor to join the Retail Property Management team. Based in London and reporting to the property Director you will have a key role in the management of Shopping Centre assets for our clients.
The purpose of the role is to be a pivotal part of the Retail PM team, in a client focused role ensuring accurate and timely delivery of service and achievement of Key Performance Indicators.
? Reading of leases and ensure accurate data is maintained on the property management system
? Ensure rent demands are raised accurately and on time
? Ensure credit control targets are met, including the monitoring of overall debt and advising clients accordingly
? Ensuring that billing maintenance is accurate following new leases, rent reviews and renewals
? Service charge management – particularly around the preparation and maintenance of apportionment schedules and accuracy checks
? Head Rent management – ensuring head rent calculations are checked and verified ahead of client submission
? Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager as required
? Responsible for preparing data and reports for client meetings, attending these meetings and carrying out any actions arising.
? Review and manage tenant applications and prepare client recommendations within the required timescales and instructing solicitors as necessary
? Responsible for provision of accurate insurance data to the client’s chosen broker.
? Responsible for ensuring that all insurance premiums are recharged to tenants
? Responsible for EPC data management and strategy across the shopping centre
? Ensure all fee invoices are raised in accordance with contracts and paid promptly
? Identify and progress opportunities for cross selling activities
? Partake in Retail Team initiatives to improve the services offered
Person Specification / Requirements
? Constantly updating knowledge of legislation relating to property management
? Use knowledge of law relating to property management in order to make recommendations to the client
? Able to build and maintain client, tenant and customer relationships
? Understand the principles of lease structure and be able to read a lease
? Be able to recognise opportunities for selling additional services to clients, including cross selling
? Be able to apply legal principles of tenant applications for consent and process to be followed
? Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements
? Understand VAT, banking and credit control methods
? Understand and apply all CBRE procedures relating to work activities
? Able to use IT software such as Word, Excel, and databases
? Able to contribute to team and department’s business plan
? Able to delegate, supervise and develop junior team members
? Able to work as part of a team, supporting other team members and recognising the work of others
? Build and maintain relationships with other parts of the wider CBRE team
? Excellent presentation skills.
People are what make our service special and we therefore invest considerable time in development and training. With access to CBRE’s International platform and Global Best Practices you will have the opportunity learn from some of the best property managers in the world.