About the Team:
CBRE are looking for an exceptional Surveyor to join the Yorkshire and North East Property Management Team. Based in Leeds you will be responsible for managing FRI and service charge properties across a variety of asset classes. This will include managing high profile offices in central Leeds and industrial and retail properties throughout Yorkshire, the North Midlands and the North East.
The Yorkshire and North East Property Management team are responsible for managing properties managed by a number of key clients throughout the region including CBRE Global Investors, Harbert, MEPC , and Middlesbrough Borough Council in addition to local based clients.
The team comprises 7 fee earners and has ambitious plans to grow through existing and new clients. The team is friendly, sociable and dynamic and offers several opportunities including:
• Interested and varied work across asset classes.
• Client facing role with the opportunities to lead client relationships and grow instructions.
• Structured training and career progression
• A strong internal support network.
The purpose of this role is to work predominantly on the CBREGI portfolio, ensuring accurate and timely delivery of service and to work with other service lines to ensure a tailored and coordinated service.
• Manage the transition of client/properties in and out of CBRE management
• Responsibility for compliance relating to sites under their control, taking action or escalating any issues relating to non-compliance
• Carry out property inspections
• Responsibility for taking the appropriate action in response to any legal notice received in relation to a managed property
• Responsibility for preparing data for client meetings
• Attending client meetings, ensure recording of minutes and carrying out of actions arising
• Reading of leases and ensuring accurate data is maintained on the property management system
• Ensure rent demands are raised accurately and on time
• Provide recommendations to clients to recover rent and other sums due under the lease terms
• Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager
• Ensure all tenant application fee invoices are raised and paid promptly
• Work with the on-site facilities teams to review and obtain approval of service charge budgets
• Review service charge cash flows and budgets subject to client requirements
• Approve service charge year end reconciliations in accordance with RICS guidelines / client instruction
• Identify and progress opportunities for cross-selling activities
• Responsibility for arranging and chairing occupier meetings and occupier liaison as required
• Ensure recording of minutes of occupier meetings and 1-2-1 meetings are completed and all actions arising from the meeting are dealt with
• Take appropriate action for all forthcoming lease diary events
• Identify opportunities for providing additional services to clients and provide appropriate recommendations.
• Review tenant applications and prepare client recommendations
• Be fully conversant with, and adhere to, the rules and procedures contained in the Company’s FCA Insurance Business Compliance Manual
• Explore opportunities for new business generation and be an efficient presenter
• RICS qualified although property management experience is considered more important
• 2 - 4 years’ work property management in the UK market
• Constantly updating knowledge of legislation relating to property management
• Able to build and maintain client relationships and internal relationships with other service lines
• Use and grow knowledge of law relating to property management in order to make recommendations to the client
• Understand and grow knowledge of the clients’ investment objectives
• Be able to recognise opportunities for selling additional services to clients, including cross-selling
• Able to build and maintain tenant / customer relationships
• Be able to apply legal principles of tenant applications for consent and the processes to be followed
• Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the lease
• Understand credit control methods
• Able to use IT software such as Word, Excel and other databases
• Understand and use industry / CBRE specific IT applications
• Able to contribute to team and department business plans
• Able to work as part of a team, supporting other team members and recognising the work of others
• Build and maintain relationships with other parts of the wider CBRE service lines
• Good interpersonal skills
• Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
• Maintains a positive attitude towards routine tasks
• Accurate and exceptional attention to detail
• Pro-active and enjoys working autonomously and as part of a wider team
• Confident and assertive where required
• Sociable and outgoing
• Flexible approach to work
• Understands and appreciates the importance of using discretion
• Team player who deals effectively with colleagues and clients
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
CBRE is the world’s leading commercial real estate services firm with offices located around the globe. We have over 70,000 employees worldwide, with almost 2,500 of those in the UK alone. The company’s core services include property sales, leasing and management, facilities and project management, investment management and, research and consulting. In Central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton.