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Senior ServiceNow Engineer

Hyderabad , India

Ref#: 19039310

Date published: 25-Jan-2020

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CBRE is the global leader in commercial real estate services, ranked the industry’s top brand by the Lipsey Company for 15 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the sector four years in a row. Through our values of respect, integrity, service and excellence, we maintain a relentless focus on creating winning outcomes for our clients, employees and shareholders.

About CBRE Digital & Technology Centre:

CBRE Digital & Technology Centre located in Gurugram is the fourth digital hub created by CBRE across the world and the first outside of its home market, the United States. The new Digital & Technology hub will serve as the firm’s primary software development centre in Asia Pacific, with a focus on CBRE’s next generation technology suite. The depth of technology talent, a legacy for innovation and a unilateral spirit of entrepreneurship were all factors that convinced CBRE that India was the natural choice to pioneer next generation real estate technology. The state-of-the-art Gurugram site currently hosts software engineers, application developers and data analysts. This Centre is emblematic of a wider enterprise shift to a client lifecycle-centric view of our technology enablement capabilities. Further, it will enable CBRE to meet the full spectrum of its occupier and investor clients' needs, with India playing a key role in this process.


·       Minimum 5 years of ServiceNow development, configuration, integration, and administration experience in large, complex environments

·       Bachelor’s Degree and/or equivalent work experience

·       Requires technical and business knowledge in multiple disciplines/processes. Typically has 7+ years of relevant work experience

·       Strong working knowledge of the following ServiceNow components:

 IT Service Management & IT Operations Management (CMDB, Discovery, Orchestration, Event Management)

·       Experience with the following ServiceNow components:

o   Security Operations, Governance Risk and Compliance, and HR Case Management

·       Minimum 3+ years of development/scripting experience with HTML, JavaScript, Angular, Jelly, PowerShell, Orchestration

·       Minimum 3+ years experience with service oriented architecture design and development and web service integration (REST, SOAP)

·       Hands-on experience developing integrations between ServiceNow and other platforms (REST/SOAP, flat files, etc)

·       Proven and verifiable history of analyzing business situations and working within a group environment to provide efficient and effective solutions

·       Proven history of providing technical support during all phases of project delivery. Including, but not limited to: development of project estimates, documentation of requirements, solution design review, documentation creation and review, and peer code reviews

·       Experience in developing and implementing custom applications on the ServiceNow platform

·       Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features

·       Ability to work independently and manage multiple task assignments

·       Extreme flexibility and responsiveness to changing situations

·       Excellent written and verbal communication skills and the ability to work well with business partner

·       Well-rounded digital & technology experience, spanning application development and IT operations