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Beijing , Mainland China

Ref#: 9677249528

Date published: 11-Nov-2020

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  • In charge of office reception (welcome desk) service.
  • Assistant the Experience Supervisor to manage the tactical delivery for the assigned property/facility
  • Responds to client inquires and concerns.
  • Ensures timely and quality service delivery to clients.
  • Support site tour to introduce the freestyle office.                                                                                                                                                                                                          
  • Follows up with clients to ensure customer satisfaction.
  • Collaborates closely with Operations team (event/hard service/security/admin/IT)
  • Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors.
  • Communicates work orders to technicians and assists management in resolving problems.
  • Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
  • Maintains files on work orders, proposals, and department files.
  • Creates vendor files and checks accuracy on completed paperwork submitted by vendors.
  • Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost centre coding.
  • The other responsibilities will include site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk.
  • Performs other duties as required.