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Rugby , United Kingdom

Ref#: 9677247657

Date published: 25-Feb-2020

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CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Receptionist to join the team located in Rugby. The successful candidate will be responsible for supporting the Facilities Manager in the delivery of event logistics and administration type services within the client’s Rugby premises. 

Role Summary:

Take control of the visitor management process and direct visitors to the appropriate location in the event of an emergency
Create and maintain good relationships with customers through provision of a both proactive and reactive service
Actively react to client requests when logging a departure and ensuring that all processes undertaken are aligned to the location’s specific operational standards 
Effectively manage the meeting room booking process; receiving bookings by phone, email and in person, arranging client catering and AV requirements
Ensure that the room(s) are set up appropriately and cleared down when finished
Promote a customer care ethos; ensuring high quality facilities and administrative services are delivered to internal and external customers, including creating and maintaining relationships with customers
Administer the safety management system records relevant to all health and safety matters; and organise/maintain filing systems as allocated
Assist in co-ordinating pool and rental car management
Assist in maintaining catering and security card systems 
Maintain lists for local approved suppliers such as courier, taxi services and catering providers
Receive, log and action help desk calls, managing workflow and escalating to CBRE Management when required
Assist CBRE Management in developing initiatives and systems and offer comprehensive administrative support as required
Undertake other duties and responsibilities within the department, commensurate with the grading of the post, without changing the general character of the post
In addition to the duties contained within this job specification, the Company reserves the right to require you to carry out other duties associated with your function as necessary to meet the needs of the business

Experience Required:

Previous experience of working within an administrative/receptionist role within a facilities management environment or similar
Enthusiastic and Empathetic with a ‘can do’ attitude
Well-presented and professional 
Excellent organisational skills 
Excellent customer service, interpersonal and communication skills
IT literate together with an understanding and experience industry specific IT applications
Ability to work on own initiative, in a team and within a pressurised environment
Ability to create and maintain effective relationships with individuals on all levels

About CBRE Global Workplace Solutions:

As one of the business units in CBRE, Global Workplace Solutions provides end-to-end services across the complete lifecycle of the workplace, helping to improve business operations and reduce cost. As a one-stop solutions provider with a broad array of long-term customers and customized services, Global Workplace Solutions has delivered US$3 billion in savings to customers over the past ten years.

CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (in terms of 2014 revenue).  The Company has more than 70,000 employees and serves real estate owners, investors and occupiers through more than 400 offices worldwide

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

No agencies please.

Please note: The job title shown above may be different to local job titles used in our business and issued on any contract of employment.