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Receptionist

Singapore , Singapore

Ref#: 9677247287

Date published: 16-Nov-2020

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JOB SUMMARY

If you are bubbly, loves interacting with people and genuinely wants to create an amazing experience for us and our guest? We want You! Fresh Diploma or Degree Grad are welcome to apply. 

You will ensure a great day-to-day experience within the community and will serve as the first face people will see when they walk in through the front door. The Host should have great hands-on skills coupled with the ability to anticipate needs.

You will ensure a great day-to-day experience within the community and will serve as the first face people will see when they walk in through the front door. The Host should have great hands-on skills coupled with the ability to anticipate needs.

KEY DUTIES AND RESPONSIBILITIES

Front-of-House
  • Displays a warm friendly, professional greeting to all those entering the property.
  • Answers telephone in friendly, professional manner. Maintains accurate records of service requests and status
  • Acts as the brand ambassador of CBRE and Host
  • Provides personal services to employees and guests such as arrangement of transportation & travel arrangements, office wayfinding, lobby appearance management, visitor volume tracking & reporting, reception services, visitor refreshments and other services as needed
  • Recognize CBRE employees on a first-name basis to develop deep connections
  • Serves as point-of-contact for the facilities team as representative of the Workplace Experience team
Office and Common Spaces Management
  • Daily floor walks to reset furniture, ensure all provisions are in place and identify gaps to address/improve
  • Work closely with all third-party suppliers to ensure that workplace needs are met
  • Orders office supplies and other common use items for location; such as pantry supplies
  • Maintain a daily record of front-of-house meeting room booking and usage
  • Anticipate guests’ arrival and ensure proper setup of booked meeting rooms/spaces
Administrative Support
  • Receive and manage incoming and outgoing mail
  • Maintains records and logs of assigned service requests and tracks their statuses
  • Follow security and emergency procedures as defined for the property
  • Performs other duties as reasonably assigned

EDUCATION AND EXPERIENCE
  • Minimum of 1-year Customer Service / Hospitality experience is preferred
  • Minimum Diploma required
  • Professional hospitality accreditation preferred

COMMUNICATION AND SOCIAL SKILLS
  • Ability to comprehend and interpret instructions, short correspondence, and memos
  • Ability to write routine reports and correspondence
  • Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor
  • Comfortable meeting and engaging with new people, and has a warm and engaging demeanor
  • Ability to assess circumstances, empathize and offer help

OTHER SKILLS AND/OR ABILITIES
  • Intermediate skills with Microsoft Office Suite
  • Good organizational skills
  • Ability to work flexible work schedules based on office needs
  • Ability to work independently with little supervision