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Receptionist @ Mapletree Business City

Singapore , Singapore

Ref#: 30629

Date published: 19-Dec-2019

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Provides support for reception and guest services, mail services, phone, meeting rooms and location services.

  • Receives and directs incoming calls to appropriate personnel and voicemail.
  • Greets and announces clients, applicants and visitors. 
  • Follows security procedures for recording guests, suppliers and other visitors. 
  • Arranges escorts as needed. Issues visitor passes and validates parking.
  • Assists with scheduling and preparing meeting and conference rooms. 
  • Coordinates setup of conference/meetings rooms. 
  • Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. 
  • Arranges video and/or web conferencing as needed.
  • Coordinates catering for meeting and events. 
  • May negotiate pricing and menus. 
  • Secures approvals for catering expenses and reviews invoices to arrange billing to appropriate department or business unit.
  • Performs general clerical duties associated with distributing office faxes, packages and mail as required. 
  • Uses tracking systems to record inbound and outbound courier, freight and mail. 
  • Meters mail. 
  • Arranges messenger service as needed. 
  • Follows location security procedures for screening inbound deliveries.
  • Orders office supplies and other common use items for the location, such as café supplies, equipment toner, printer paper, freight and shipping supplies etc.
  • Maintains neat appearance reception area, conference rooms café and other common areas. 
  • Requests building and housekeeping services as needed. 
  • Periodically inspects common area equipment to ensure good operating condition. 
  • Arranges equipment service as needed.
  • Maintains records and logs of service requests and tracks their status.
  • Maintains a file of services including transportation sources, accommodations, and referral contacts. 
  • May arrange convenience/hospitality services for guests such as transportation, tickets, reservations, etc.
  • Performs other duties as assigned.
Key requirements: 
  • At least 2 years of receptionist & administrative working experience
  • Good working attitude and team player
  • Good customer service skills
  • Ability to work in fast pace environment and strong organizational skills