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Receptionist/ Guest Relations Officer (Taipei)

Taipei City , Taiwan SAR

Ref#: 20008605

Date published: 16-Mar-2020

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·       Meet and greet clients and visitors and provide assistance based on their needs

·       Manage incoming switchboard calls from staff, clients and the general public in an efficient manner

·       Announce the arrival of guests to internal staff and escort to meeting rooms as required

·       Guiding internal clients through the Guest Relations intranet site as well as advising clients to book meetings through Meeting & Events On-line

·       Manage Hospitality Suite – including booking all future and same day reservations, cancellations and/or amendments to bookings as per the client requests

·       Ensure meeting rooms are maintained to the established standards.  This includes returning chairs to their correct positions, removing any crockery, wiping down the tables, replacing the telephones into position and removing any debris from the carpet

·       Ensure the fridges in all client meeting rooms and the staff kitchen are stocked daily

·       Maintain a high standard of quality and cleanliness in the Guest Relations kitchen at all times

·       Order canteen supplies & office consumables for Guest Relations and staff kitchens and restock accordingly

·       Maintain the reception desk in a clean and tidy manner ensuring:

·       Desk is uncluttered and free of unnecessary items/papers/post-it-notes

·       Drinking vessels are discreetly placed and returned to the kitchen after use

·       Reception telephones are sterilised on a daily basis and kept in good working order

·       Desk and drawers are free of personal items

·       Ensure reception and public spaces are kept clean and tidy with furniture in appropriate positions at all times