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Rating Administrator - Birmingham

Birmingham , United Kingdom

Ref#: 9677248904

Date published: 27-Aug-2020

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Role Purpose

The candidate will need to work within the National Rating team’s central Hub to ensure that key roles are carried out to support our existing National contracts. The task will require a candidate to work independently with an elevated level of accuracy managing a large volume of work.

Key Responsibilities: Payments

Open post daily, sort and scan demands as required
Use rating technology and software to check and verify rate bills
Investigate bill queries, liaise with councils and other stakeholders to resolve queries
Updating Client Portfolios to ensure data and payments are made on time

Key Responsibilities: Client Portfolios

Obtaining portfolio updates and updating Riverlake to ensure that records are correct
Work with client CRM’s to develop and produce client reports
Assist the wider team with administrative tasks as required

Person Specification

Business Rates Payment experience (desirable)
Accurate and exceptional attention to detail
Microsoft Office user
Good administrator
Flexible, responsible and dependable
Effective communication and interpersonal skills (written and oral)
Maintains a positive attitude towards routine tasks, a team player
Understands and appreciates the importance of using discretion