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People Business Partner

London , United Kingdom

Ref#: 9677249035

Date published: 16-Sep-2020

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People Business Partner, Data Centre Solutions - London 

Job Purpose

The role of People Business Partner within CBRE DCS is to support our operational managers in all generalist areas of HR in order to increase line management capability and promote good HR practice throughout the business that ensures company behaviours are fully demonstrated protects the company brand and supports the overall business plan.   

Key Responsibilities

People Management

Act as counsel to the business in all employee relations matters including disciplinaries, grievances and managing absence. 
Hold up-skilling training workshops to promote best practice. 
Coach and mentor the people managers across the business ensuring they are confident and competent. 
Understand cultural differences across EMEA and work in partnership with the wider EMEA people team to ensure effective delivery of business objectives.

Active involvement in the transition process including presentations, consultation meetings, checking of due diligence, scope discussions. 
Advising the admin team on contract production. 
Responsible for checking all contracts raised for accuracy. 
Support and advise managers on any people related issues pre and post contract, active involvement in the bid process. 

Delivering Change

Provide support to the Senior Business Partner in delivering effective organisational change.
Partner closely with key stakeholders to assist with the communications and delivery of organisational change across the Division.
Be actively involved in developing current and future business opportunities and ensure that the Division has the skill sets to support new sectors and growth.
Work with the management team and business leaders as a coach, challenger, contributor and driver of important Divisional decisions.
Identify and report on the needs of the business (qualitative and quantitative) considering business growth, attrition and risk.
Translate strategy into actionable programmes, operations or activities.
Demonstrate positive engagement through key people metrics such as turnover and absence and have plans in place to improve these. 

Culture & Behaviours

Support the Senior Business Partner and the business on the delivery of initiatives that constantly reinforces CBRE’s culture and behaviours such as; exceptional journey, induction programmes, exceptional awards, site-based toolbox talks and communication boards. 
Work with customers to make sure that their culture and CBRE’s culture are constantly demonstrated by on-site staff to deliver exceptional service. 

Employee Engagement

Work with the wider People team and business leaders on communication, improvements to be made and strengths to build on from the outputs of employee engagement activities. 

Human Resources

Ensure that managers have the tools and access to advice needed to effectively manage the performance of their employees. 
Take ownership of complex ER cases, trade union discussions and other areas where HR expertise is required to minimise risk to the Division. 
Assist in the training of all managers in the Company’s People policies and procedures and use of tools.
Be visible in order for managers and employees to have easy access to assist with employee challenges or concerns. 
Act as the employment legal expert and provide timely advice on matters, following-up with managers to make sure their intervention has been successful and to offer any further assistance needed. 
Act as a mediation or escalation point in disputes or formal proceedings 
Translate business and HR MI trends to facilitate sound business decisions. 

Experience, Knowledge, Skills and Abilities

Attention to detail, along with good organizational skills 
Ability to manage multiple tasks in a fast-paced environment 
Confident at working with all levels within the business  
Strong analytical skills, with attention to detail 
Proficient at negotiating and managing conflict   
Proven client service focus, with an ability to resolve issues quickly, with a sense of urgency  
Strong problem-solving skills 
Flexible in adapting to constantly changing priorities 
Confident at working independently, with an ability to self-start 
Background in Real Estate, outsourcing or facilities management - preferred
European/EMEA business partnering experience - desirable
Robust generalist HR business partner experience
Strong communication with ability to command authority at all levels 
Commercially astute, pragmatic and solution oriented
Ability to work independently but also a team player
Outsourcing/M&A and TUPE/ARD - essential
Experience of working with multinational blue chip companies.
Direct experience of working with clients across multiple industries.

Unfortunately due to the volume of applications received, we are only able to respond to successful candidates.