Job Detail

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Response to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.
• Creates work orders/purchase orders and assigns such orders to multiple technicians, subcontractors, and vendors. Communicates work orders to technicians and assists management in resolving problems.
• Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
• Maintains files on work orders, proposals, and department files.
• Creates vendor files and checks accuracy on completed paperwork submitted by vendors.
• Processes invoices and ensures proper cost center coding.
• Perform regular inspections on the facility campus.
• Uses pc and/or mobile devices for work order system, email, ESS and invoicing system. Assist with process and procedure execution.
• Other duties may be assigned.

EDUCATION and EXPERIENCE

• High school diploma or general education degree (GED) required.
• Minimum of two years of related experience and/or training.
• Facility Management experience is preferable