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Facilities Coordinator (Mail Room) - Ayala Makati

Makati City , Philippines

Ref#: 20003825

Date published: 4-Feb-2020

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The purpose of this position is to provide assistance to the facility management team to ensure the successful competition of client facility needs. 


  • Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction. 
  • Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors. Communicates work orders to technicians and assists management in resolving problems. 
  • Provides reports on open and closed work orders and checks status with the appropriate technician or vendor. 
  • Maintains files on work orders, proposals, and department files. 
  • Creates vendor files and checks accuracy on completed paperwork submitted by vendors. 
  • Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding. 
  • Assists with the inspections on the facility campus. 
  • Uses pc and/or PDA for work order system, email, ESS and training. 
  • Assist with process and procedure training. 
  • Other duties may be assigned.