About CBRE, Global Workplace Solutions:
-Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services. As our client, you benefit from property solutions that reduce cost and risk, better manage your space and improve productivity.
Purpose of the role:
-To provide assistance to the facility management team to ensure the successful competition of client facility needs.
Calling for all North Region's applicants (Penang, Kedah, Perlis & Perak), We Want You To Join Us!
What to expect on the role:
Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.
Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors. Communicates work orders to technicians and assists management in resolving problems.
Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
Maintains files on work orders, proposals, and department files.
Creates vendor files and checks accuracy on completed paperwork submitted by vendors.
Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
Assists with the inspections on the facility campus.
Uses pc and/or PDA for work order system, email, ESS and training.
Assist with process and procedure training.
Manage admin and purchasing including: Pantry stocks - monitor and refill, Assist employee for the pedestal key - new & resign employee. Xerox machine - toner & service maintenance,Maintenance of electrical appliances, Pantry stocks - beverages & biscuit,Stationary,First aid kit supplies
Security,CCTV & C-CURE 2000 system monitoring & commence monthly rebooting
Pull out attendance & OT report (audit & monthly)
Create temporary badge for new hire
Facilities management as following:
Archibus seating plan system updating (monthly basis)
Office renovations (workstations, meeting rooms conversion, etc) when required
Asset management (workstation master list, dispose & spare)
Office management (aircond, electrical, plumbing, first aid & pantry)
Manage cleaner & security guard
Vendor management (regarding office facilities, maintenance, ad hoc + service reports)
Attend meeting with management
Attend Bomba & building inspections
Liaising with facilities on server room related issues
Overall facility management; security systems, server room, space capacity, pantries etc
Business audits & compliance
Office key management
Due to there are no general worker on site. There are few additional physical task such as
Arrange & re-arrange table and chair for training, meeting and event (high volume of movement)
Checking mail box
Receiving parcel, office stock & etc.
Install & un-install festival decoration
Office equipment movement
To be eligible for the role:
-High school diploma or general education degree (GED) required. Minimum of two years of related experience and/or training.
-Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
-Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
-Ability to effectively present information to an internal department and/or large groups of employees.
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
-Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
-Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing, walking, climbing stairs and ladders and ability to lift and carry heavy loads of 50 lbs. or more.
Location of work:
-2 options: Bayan Lepas & Butterworth (Penang)
-Open to candidates in North region area (Kedah, Perlis, Perak)