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Credit Collections Specialist

Makati City , Philippines

Ref#: 20016162

Date published: 1-Jul-2020

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Duties & Responsibilities:

  • Working to strict monthly deadlines in a fast-paced environment
  • Maintain a ledger of up to 4000 accounts
  • Chasing debt by telephone and email and reducing debtor days
  • Processing and generating reminder letters and monthly statements
  • Investigating and resolving queries relating to non-payment of invoices.
  • Working to strict monthly and annual collections targets.
  • Administer approved accounting policies and procedures to ensure financial and operational reports accurately reflect the condition of the business
  • Perform reconciliation, accruals, journal entries, account analysis and reporting required to achieve timely and accurate month-end accounting close.
  • Ensure documentation for all procedures within the team are kept up-to-date
  • Provide where applicable user training/best practice application
  • Perform other duties as assigned  

Key Requirements:

  • Background in Accounting and/or Finance is required.
  • Collection experience is a plus but not required.
  • Success in reducing outstanding debts and DSO
  • Advanced skills in Microsoft Office Suite applications. 
  • High level of accuracy and numerical ability and attention to detail
  • Excellent time management skills and a proactive approach to customers
  • Effective communication and interpersonal skills- verbal, written and listening
  • Customer driven, an excellent communicator and a team player
  • Maintain a strong client service focus with respect to all collections and client interactions
  • Strong personal organizational skills and the ability to multi-task
  • Displays good judgment and a professional demeanour
  • Experience with PeopleSoft Financials desirable
  • Results focussed, able to work in a fast-paced environment
  • Ability to motivate and negotiate effectively with key employees, top management, and client groups to take the desired action
  • Amenable to work on APAC hours depending on business needs
  • Willing to be assigned at Buendia, Makati.