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Contract Support

Bedfont Lakes, Feltham , United Kingdom

Ref#: 33255

Date published: 9-Jan-2020

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CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join the team located in Bedfont Lakes, London. The successful candidate will be responsible for providing an exceptional customer service and comprehensive financial and administrative services to the client and the contract.

Role Summary:

Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized
Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers
Compile Contract Review Business Unit pack and Customer Monthly Management Report
Conduct supplier surveys on MySupplier
Liaise with the client regarding payment of invoices
Carry out site inductions and organise training for the team
Helpdesk: including but not limited to; logging, distributing and closing of reactive calls on desired system
Update labour allocations to ensure accurate client reporting
Support the preparation and delivery of monthly Contract Reviews
Co-ordination of the billing application, calculating margins, raising invoices and submitting to client 
Chasing of debt to keep within contractual terms 
Creation and review of management reports such as P&L, WiP, Unbilled Revenue, Debt, OPO's & Invoice Pool
Raise purchase orders, review open purchase orders and carry out Comprehensive spend tracking
Policy and procedure compliance
Process supplier invoices and resolve any queries 
Weekly report submission to include WiP, Unbilled Revenue, Debt, Invoice Pool and OPO updates
Report on In Scope and Out of Scope works
Drive high quality financial performance to influence P&L result
Ad-hoc reporting as requested by Business Unit or Business/Finance
Co-ordination of sub-contractor files, ensuring they are statutorily compliant with QHSE requirements
Report and manage work management system 
Log in hazards & customer feedback on the QHSE Management Portal
Carry out subcontractor reviews 
Maintain eLogbooks and Log books compliance
Manage Timesheets, update team attendance planner and arrange agency cover and submit hours on portal
Obtain supplier quotes and uploading onto the internal system for client approval
Maintain the stationery supply
Reception cover if applicable

Experience Required:

Hold academic passes with at least GCSE Maths and English or equivalent
Highly computer literate
IT Skills to achieve key tasks and give the business a sound reporting base
Superior written and verbal communication skills with strong oral presentation skills enabling the individual to work with clients, suppliers, and staff at all levels
Capable of working in a matrix environment
A basic understanding of business and customer-facing environments
Self-motivated and ambitious
Results/ task orientated, with attention to detail and accuracy
Excellent time management and organisational skills
Commitment to continuous improvement
Ability to work as part of a team, as well as independently
The individual must be willing to undertake travel as the role/business requires

About CBRE Global Workplace Solutions:

As one of the business units in CBRE, Global Workplace Solutions provides end-to-end services across the complete lifecycle of the workplace, helping to improve business operations and reduce cost. As a one-stop solutions provider with a broad array of long-term customers and customized services, Global Workplace Solutions has delivered US$3 billion in savings to customers over the past ten years.

CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (in terms of 2014 revenue).  The Company has more than 70,000 employees and serves real estate owners, investors and occupiers through more than 400 offices worldwide

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.