The role is diverse, challenging and provides unique career and professional development opportunity. The Business Operations leader fulfills a key role in the Property Management business through:
● Provide leadership and management on internal business operations
● Development, education and implementation of standard operating procedures based on the Global Standards platform
● Support the Property Management Global Risk Program, ensuring standards in place
● Manage Health, Safety and Environmental (HSE) initiatives
● Manage Procurement initiatives
● Manage Internal Audit activities of managed properties
● Support the Financial Control of the Property Management business
● Collaborate with Shared Services in supporting the operations of the Property Management business
Key Responsibilities
● Liaise with APAC Business Operations team to ensure the global initiatives effectively implemented to the Property Management business in Japan
● Support APAC Business Operations team with compliance and risk management
● Implement Global Standards and effectively translate into the local business environment
● Ensure training programs to be taken by all Property Management employees in Japan
● Ensure BCP to be set up and regularly been updated at each property level
● Manage all HSE initiatives for the Property Management business in Japan
● Manage all procurement initiatives for the Property Management business in Japan
● Implement best practices to drive the efficiency in the business platform
● Support the budget preparation and forecast cycle in the business’s financial control
● Develop effective working relationships with Shared Services in order to leverage resources and to support corporate initiatives in compliance, training and risk management
● Support business leaders in demonstrating Property Management business operations capability in new business opportunities
● Build and maintain effective working relationships with all members of Property Management without compromising independence and integrity of business operations role
Necessary Skills
● Good communication and negotiation skill
● Superior attention to detail and organizational skills
● Mature interpersonal skills demonstrating an ability to build and maintain good relationships with internal clients
● Self-Starter and Individual Contributor
● Japanese native language with business level English
● Minimum Bachelor degree
● Property Manager background or Facility Manager background would be a plus
● Licenses related to Real Estate, Finance, and others would be a plus