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Associate Director of Client Accounting Reporting

Glasgow , United Kingdom

Ref#: 9677247382

Date published: 17-Dec-2019

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Role Purpose

Delivery of Client reporting on behalf of our clients through the co-ordination of dedicated accounting teams working closely with their wider Asset Services colleagues

Key Responsibilities

Client Management

  • Responsibility for accounting service delivery to client - build up a solid understanding of the client base
  • Strategic planning and delivery of team working alongside the supporting teams (including Surveying and Management Services)
  • Ownership of reporting KPIs and SLAs in line with client account plans.
  • Stakeholder Manager Internal and External, specifically client directors and property managers.
  • Attend Client Pitches and presentations

  • Adherence to necessary compliance, controls and procedures in line with professional and organisational standards (for example ISAE3402 control standard)
  • Contribute to the pricing and pitching of new client opportunities
  • Overall responsibility for resource planning within your team
  • Driver of team succession planning.
  • Development of an employee-oriented culture that emphasises quality/standards, continuous improvement, key employee retention and development, motivation and overall, high performance
  • Setting performance management standards (induction, appraisals, setting objectives, training) and managing under performance appropriately
  • Focus on talent management and organic growth (career management, coaching, regular one to ones, personal development plans)
  • Develop the provision of enhanced financial reporting for our existing clients and offer to new clients
  • Driver of process development and driver of change and efficiencies

Person Specifications / Requirements

  • Track record of managing complex Client contracts
  • Ability to engage and motivate operational teams
  • ACCA/CIMA preferred given financial delivery however not required
  • Ability to interpret financial data and Real Estate transactions
  • Experience in a professional financial services environment

Key Skills

  • Attention to detail
  • Problem solving
  • Ability to work under pressure and to strict deadlines
  • Relationship management
  • Ability to make decisions
  • Excellent communication skills
  • Numerical and analytically minded
  • Self-starter


We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.