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Assistant Facilities Manager

Penang , Malaysia

Ref#: 20020961

Date published: 7-Sep-2020

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JOB SUMMARY
  • The purpose of this position is to provide assistance to Facility Management team in completion of multiple functions of building operations and maintenance for a facility, campus or portfolio of buildings. The position may require you to travel between sites within Penang region. 

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work.
  • Responds to client inquires and complaints. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.
  • Performs facilities inspections and prepares reports.
  • May coordinate and manage move, add and change activities.
  • Assists in the preparation of operating and capital budgets.
  • Manages vendor relationships and trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
  • Reviews periodic reports including financials, and explains variances. Works with finance team to correct errors.
  • Uses pc and/or PDA for work order system, email, ESS, process and procedure training.
  • May coordinate and manage move, add and change activities.
  • May provide informal assistance such as technical guidance and/or training to coworkers.
  • May coordinate work and assign tasks.
  • Manage subordinates including providing guidance and support.
  • Setting goals for performance and deadlines in ways that comply with company's plans and vision.
  • Organizing workflow and ensuring that employees understand their duties or delegated tasks.
  • Monitoring employee productivity and providing constructive feedback and coaching.
  • Other duties may be assigned.

QUALIFICATIONS
  • Preferably Education Degree with minimum of four years of related progressive experience and/or training.
  • Facility Management certification is desired. Driver's license may be required.
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
  • Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
  • Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
  • Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system.
  • Have excellent knowledge in Facilities Management, M&E related.
  • Ability to manage and lead large team (6-7 subordinates).
  • Good communication skills with all levels, be it external/ internal parties.