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Assistant Facilities Manager

Tai Po , Hong Kong SAR

Ref#: 19036262

Date published: 31-Oct-2019

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JOB SUMMARY

The purpose of this position is to provide assistance to Facility Management team in completion of multiple functions of building operations and maintenance for a facility or portfolio of buildings.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work;
  • Responds to client inquires and complaints. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.   
  • Performs facilities inspections and prepares reports;
  • May coordinate and manage move, add and change activities;
  • Assisting in preparing the budget and monitoring expenditures for the security, cleaning, gardening etc.
  • Establish operation strategy for handling day to-day matters as well as the emergency contingency planning, making sure a crisis as the emergency contingency planning, making sure a crisis response and disaster recovery process are in place for the development and to ensure compliance of policies and guidelines
  • Customer service oriented and willingness to engaged with tenants identify smart technology operation opportunities
  • Other duties may be assigned.

REQUIREMENTS
  • Degree or above holder preferably in property/facilities management or related discipline
  • Member of HKIFM/ RICS/ CIH/ HKIH/ IFMA is an advantage
  • Minimum 8 years in Property/Facilities Management (preferably experience in managing Grade A commercial building)