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Assistant Facilities Manager (Soft Services) - Banking

Singapore , Singapore

Ref#: 20023043

Date published: 9-Feb-2021

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Essential Duties & Responsibilities: 
  • Manage a team of 20 and oversees and/or coordinates maintenance/repair work assignments performed by vendors and contractors performing building maintenance, landscaping, and janitorial work.
  • Experience in MAC – Move, Add and Change 
  • Responds to client inquires and complaints. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.
  • Performs facilities inspections and prepares reports.
  • May coordinate and manage move, add and change activities.
  • Assists in the preparation of operating and capital budgets.
  • Manages vendor relationships and trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
  • Reviews periodic reports including financials and explains variances. Works with finance team to correct errors.
  • Uses pc and/or PDA for work order system, email, ESS, process and procedure training.
  • May coordinate and manage move, add and change activities.
  • Other duties may be assigned.
  • Diploma or Degree Graduates with at least 4 years of experience with management skills
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
  • Ability to write routine reports and correspondence.
  • Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
  • Ability to effectively present information to an internal department and/or large groups of employees.
  • Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
  • Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
  • Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system.